What is Louise’s background and how did she come to join Springhouse?

Louise qualified as a solicitor in 2000 and brings to her clients the benefit of very many years of expertise as a specialist employment lawyer. Before coming to Springhouse (many years ago now; she was one of our first employees) Louise cut her teeth with positions as an employment law specialist with national law firms Shoosmiths, and on the helplines of Federation of Small Businesses (FSB) and the Engineering Employers Federation (EEF).

Before qualifying as a solicitor, Louise’s passion to become an employment lawyer saw her work in paralegal and secretarial roles for large law firms and at a charitable law centre while she was studying. Her experience with employment law therefore predates her qualification as a solicitor.

What does Louise do day to day?

Louise has a busy practice and works in a highly focused way, acting for many employers and employees in disputes arising during employment and after termination. She works on the full range of employment law issues, delivering results and value for her clients. Louise has acted for over 1,000 clients alone since joining Springhouse.

Louise regularly negotiates high value settlements for her employee clients. These are regularly in the £100,000s, and have been as high as £750,000. She is also focused on less contentious matters, where she has a great deal of expertise with drafting employment contract and staff handbook drafting. She is also well versed in all issues surrounding TUPE business transfers.

Louise regularly acts for clients who have legal expenses insurance and has a great deal of expertise in managing these cases so that clients get maximum pay-outs from insurers.

A typical day will also see Louise advising employees and employers alike about unfair and constructive dismissal, disciplinary and grievance issues, all types of discrimination, redundancy, sickness and absence, bullying and harassment, whistle-blowing and equal pay claims.

Louise’s top professional achievements

Louise’s £750,000 settlement obviously sits high on her list of achievements. However, she has also very proud of a case she won for a client which was reported by employment law journals because it held that psychiatric injury awards (in this case for depression) could be made in whistleblowing cases. The Judge in this case agreed with Louise on this point and made an award of £75,000 compensation.

Louise is also proud of the insurance backed claims where the insurer has initially taken the position that they will not provide cover, but she has provided a second opinion and the client has subsequently given cover.

Around 90% of Louise’s cases settle on favourable terms without the high cost of going to Tribunal. Some cases do need to go to Tribunal, however, and in these cases her success rate is again around 90%.

Being passionate about the intricacies of employment law makes Louise the ideal person to be responsible for professional training within the firm and making sure our solicitors are well-skilled and up to date with the law.

What Louise loves most about her job

Louise loves the intellectual challenge of employment law, which can be complicated and is ever-changing. She loves putting that knowledge to practical use for her clients; Louise is driven to win and to get the best possible results.

She is proud of her meticulous approach, her doggedness and tough yet reasonable negotiating style. These attributes have resulted in great results for so many clients.

Outside work

Louise likes to play and follow tennis, and is a regular attendee at Wimbledon and Eastbourne where she is fortunate to have seen some of the greats at close quarters.

She is a keen walker and undertakes long walks to raise money for charity, usually the RSPCA as she is an animal lover and rabbit owner.

And finally, as someone who prides herself on her analytical approach and success for her clients, it will come as no surprise that Louise is a keen participant in murder mystery events.