Sam Weatherley, Practice Assistant
Can you tell us how/why you got into employment law industry?
I’ve always had an interest in employment law, ever since my dad became a union rep at his company. I’ve seen first hand how companies can treat their employees badly and the negative impact that this can have on someone’s mental health and wellbeing. Springhouse helps them by finding a solution to their problem. I used to work in the same building with Springhouse at my previous job and every interaction I’d ever had with them was always really nice, so I jumped at the chance when they asked me if I’d like to apply.
Tell us a bit about your team and any specialisms within the team.
Obviously as a firm we are employment law specialists. All our solicitors are fully qualified and have many years’ experience advising on employment law issues. However, since we’ve become so successful that we are expanding so quickly, we’ve now recruited an accounts manager to help us with the accounts side and even more recently, a customer service manager. They both have many years of experience in their chosen paths and are able to help us improve those aspects of the way we work.
What is your favourite thing about working for Springhouse?
Seeing clients who came in stressed or upset coming out of their meeting with their solicitor with a beaming smile on their face is one of the nicest feelings you can have at work. It makes me really happy seeing what a difference we’re making for our clients. I love being a part of that.
I also love the diversity and inclusiveness of the whole company. Every fortnight, we have a Skype meeting called SpringPad. Everyone gets to share their ideas and we brainstorm and all think about ways we can improve to way we work and help our clients. With everyone’s input, one good idea can turn into an even bigger and better one. Some of my ideas have been used and I’ve enjoyed seeing them happen.
We work together to figure things out and before launching anything our managing partner Ben always asks the whole company for their honest input and listens to us so that we can fine tune the idea together. He will only roll something out if the whole team are happy and on board with the idea. If anyone has doubts or spots a potential problem, he will work with us to solve the problem and take on board any ideas or suggestions to make things better.
Is there a typical daily routine for you?
As with all exciting jobs, no two days are the same. Your desk is treated as your own business and you prioritise how you feel necessary. For example, when I have a high volume of enquiries to respond to I will adjust my day to ensure I have enough time to speak to them all. Our existing clients often use me as a first port of call, so I will always make time for them whenever they need me to. If there is ever a quiet day, there’s always something to get on with so you’ll never get bored here.
What motivates you and what is your top tip for anyone who isn’t sure about employment law?
Honestly, and I know I’ve mentioned it already, but seeing those happy faces walking out of the meeting room after their appointment genuinely makes me so happy and proud of what we do for our clients. The work we do for our clients is so important and it changes peoples lives. We all spend more time at work than we do at home, so when something goes wrong at work, people can feel like they have everything on the line, because they often do. That’s when our solicitors swoop in and save the day.
Where do you see yourself in your future career at Springhouse and what advice have you been given by your team or throughout the company to help achieve your goals?
Our office manager Sandy has told me that she wants me to help her with some of her role so that she can take a step back to focus on growing the business and keep on building on our unique brand. Spending time with Sandy has really helped me to improve the way I work, and I hope to grow and progress so that I can step up to help her with more so that she has more time to focus on building and growing Springhouse.