Issues with Staff
Whatever issues you are having with your staff, we will help you achieve the right outcome for your business.
Handling Grievances
If a member of staff has raised a complaint or grievance, rather than panic and risk saying the wrong thing, contact us. We can explain whether there is any substance in the complaint and, more importantly, how to handle it. This requires a detailed understanding of the employment law rights of the business as well as the employee. You need to know how these issues can be handled (on a personal as well as a legal level) and which procedures need to be followed. You also need to know when the time has come to push back. We will guide you through the following:
- ACAS procedures
- Employee rights
- Mediation
- Investigation interviews
Performance and Conduct Issues
Bad performance and misconduct (e.g. missing sales targets, inappropriate behaviour, repeated sickness, personality clashes) can be amongst the most tricky to tackle. Managers are often fearful to tackle them at all, and this can make matters worse at a later stage. We have a huge amount of experience we can bring to bear on these difficult issues. We will help take away the headache of:
- Performance improvement
- Disciplinary hearings
- Dismissal for misconduct and poor performance
- Avoiding Employment Tribunal claims
Problem Sickness Absence
Sickness absence and disability discrimination issues are amongst the most difficult to deal with. With our extensive experience, we are able to help swiftly and effectively.
We can guide you through the most practical ways to tackle:
- Long term sickness absence
- Frequent short term absence
- Providing cover
- Disability discrimination
- Reasonable adjustments
Mediation
New ACAS rules put a heavy emphasis on workplace mediation as a way of dealing with grievances and potential Employment Tribunal claims. We are able to provide a mediation service either directly or, if we are handling your case, through our associates. Mediation can neutralise difficult situations and stand you in good stead should an Employment Tribunal claim be brought. In terms of our mediation services we aim to be:
- Cost effective
- Proactive
- Sensitive
Employment Tribunals
If you are on the receiving end of an Employment Tribunal claim, we have the expertise and experience to see the case through from beginning to end. In the majority of cases we will either persuade the employee to withdraw their claim or settle on terms that are acceptable to you. Should the case proceed to a hearing we will probably not need to involve the additional cost of barristers, as we are able to appear for you in the Employment Tribunal ourselves. We can be tough when required and will do what it takes to fight your corner.
- Expensive experience with Employment Tribunal claims of all types
- All advocacy undertaken
