An injury to feelings claim is a claim that can be made as part of a discrimination claim but not an unfair dismissal claim. It is a claim for compensation for the upset, distress or anxiety that a worker might have suffered as a result of discrimination.

Awards for injury to feelings tend to fall into ‘bands’, depending on the severity of the injury suffered by the claimant. A worker who has been made very ill by the discrimination could make a claim for personal injury in addition to a claim for injury to feelings.

To give some idea of the level of awards, an act of ‘one off’ discrimination that did not fall into one of the most serious cases might lead to an award for injury to feelings up to £6,000. More persistent conduct that led to a greater level of distress and anxiety might fall between £6,000 and £18,000; and an award for a very serious case could fall within the range of £18,000 to £30,000.

The bands are referred to as the ‘Vento’ guidelines because they were issued as part of the decision in the case of Vento v the Chief Constable of West Yorkshire Police [2002]. It is important to note that these bands will be updated every year to take into account retail price index increases.

Published in…

Updates: For employers: Discrimination | For employees: Discrimination |
Tagged with: Discrimination |

Share this definition on

Other employment law terms

  1. ACAS Early Conciliation
  2. Adoption appointments
  3. Adoption leave
  4. Alternative dispute resolution
  5. Ante-natal care
  6. Apprenticeship
  7. Basic award
  8. Collective consultation
  9. Compensatory award
  10. Compromise agreement
  11. Constructive dismissal
  12. Contract of employment
  13. Disciplinary hearing
  14. Discrimination
  15. Employee shareholder
  16. Employment tribunal
  17. ETO reason
  18. Flexible working requests
  19. Grievance
  20. Gross misconduct
  21. Harassment
  22. Industrial action
  23. Maternity and parental rights
  24. Maternity leave
  25. Maternity pay
  26. Mediation
  27. Parental leave
  28. Paternity leave and pay
  29. Polkey deduction
  30. Pre-termination negotiations
  31. Protected characteristics
  32. Redundancy
  33. Restrictive covenants
  34. Settlement agreement
  35. Shared parental leave
  36. Staff handbook
  37. Statutory annual leave
  38. Strikes
  39. Study and training rights
  40. Summary dismissal
  41. Sunday working
  42. Trade union
  43. TUPE
  44. Unfair dismissal
  45. Unlawful deductions
  46. Victimisation
  47. Whistle-blowing
  48. Without prejudice
  49. Working Time Regulations
  50. Written particulars
  51. Wrongful dismissal
  52. Zero hours contracts